Meet Your Expert - Ray Hedrick

"Expect the best and get it!"

Welcome to Rays Plumbing, LLC, proudly doing business as Platinum Service Pros – your trusted partner in comprehensive plumbing solutions. Established in 2003, we have been serving the communities of Hardin County, Meade County, Breckinridge County, and Grayson County with unwavering dedication and top-notch services.

At Platinum Service Pros, we specialize in a wide range of plumbing services, with a primary focus on sewer repairs, septic repairs and installations, pipelining, and general plumbing repairs. With years of experience under our belt, we have honed our expertise to become the go-to plumbing service provider in the region.

Our commitment to excellence is reflected in our team of skilled and certified professionals. Each member of our team is dedicated to delivering exceptional service, ensuring that every project is completed with precision and efficiency. We take pride in our attention to detail, using the latest technology and industry best practices to provide solutions that stand the test of time.

Platinum Service Pros understands the importance of prompt and reliable plumbing services, especially when it comes to issues like sewer and septic repairs. Our goal is to minimize disruptions to your daily life by offering timely and efficient solutions. Whether you are facing a plumbing emergency or planning a routine maintenance service, we are here to provide you with the highest quality service tailored to your specific needs.

As a locally-owned and operated business, we value the trust and support of our community. We are committed to building lasting relationships with our clients through transparent communication, fair pricing, and unparalleled customer service. Our dedication to customer satisfaction has earned us a reputation as the preferred plumbing service provider in the area.

Platinum Service Pros takes pride in contributing to the well-being and functionality of homes and businesses in Hardin County, Meade County, Breckinridge County, and Grayson County. When you choose us, you are choosing a plumbing partner that prioritizes reliability, expertise, and customer satisfaction.

Thank you for considering Platinum Service Pros for your plumbing needs. We look forward to the opportunity to serve you and demonstrate why we are the trusted name in plumbing services across Central Kentucky.


Monday - Friday 7.30am-6pm

Extended hours by appointment only.

Address: 1584 Burns Rd Radcliff, KY 40160

Kim Littlefield

Owner-Founder, CEO 

President of Complete Excavation & Septic Services, Director of Business Operations, Office Manager, Marketing Specialist. 

Kim is a Graduate from Champlain College, Burlington, Vermont with an Associates Executive Administration Degree.

Kim has a lifetime of experience in the Excavation Industry as she comes from a family owned business that started in 1972 and she has carried on that legacy with her experience and knowledge along with her husband John, also once employed by the family business.  They opened their own Excavation & Septic Services business in 2003. Kim's greatest passion and complete joy is her family, her biggest bestowment comes from the pride of the success of their two grown sons Chad & Travis, her greatest love.  Kim & John enjoy during the summer months, their weekends on beautiful Lake Champlain together with Family, friends and each other on their boat, enjoying various beaches and dinners out.  Kim also enjoys travelling during the winter months with her husband John to warm places!  Kim's hobby is photography. 


Mon - Fri 9:00 am - 5:00 pm

Extended hours by appointment only.