Welcome to Platinum Service Pros. We're super excited to have you here. Before we dive into how we can make your home more comfy and efficient with our heating, cooling, plumbing, radon, sewer and septic systems services in Louisville, Elizabethtown, Bardstown Kentucky, Southern Indiana, and surrounding areas, we’d like to tell you how we handle and protect your personal data.
The Legal Entity Behind Platinum Service Pros
Let's take a moment to get acquainted with the company behind Platinum Service Pros. Rays Plumbing LLC is our official legal name, but we’ve evolved and transitioned into Platinum Service Pros. This transition reflects our broadened range of services in heating, cooling, plumbing, radon, sewer, and septic systems. So, when you see “Platinum Service Pros,” know that it’s the expertise and legacy of Rays Plumbing LLC, continuing to serve you under a new banner.
Who We Are
We are Platinum Service Pros, and you can find us at https://platinumservicepros.com. We’re your friendly neighborhood service providers specializing in heating, cooling, plumbing, radon, sewer and septic systems services. We operate in Louisville, Kentucky, Southern Indiana, and surrounding areas. We take pride in our work, and we care deeply about your privacy.
What Information Do We Collect?
First things first, we promise not to overwhelm you with questions or unnecessary data collection. We only collect your personal information when you choose to fill out a form for services on our website. This might include your name, email address, phone number, and what service you’re looking for.
This info helps us get in touch with you, so we can either schedule the service you need or chat a bit more about how we can solve your problem.
We respect your choices and only ask for what we genuinely need.
Cookie Monster and Device Data
Wait, we're not actually talking about the Cookie Monster from Sesame Street, but it's equally cool. We collect some anonymous information from your devices. This isn’t personal data, but it helps us understand how you interact with our website.
We use Framer Analytics and Google Analytics to see things like which pages are popular and how long visitors stay. It’s like getting a friendly nudge about how we can make things even better for you. We do not collect your IP information.
Keeping Your Data Safe
Your trust means the world to us, and we want to make sure your data is as cozy and secure as the homes we service. When you submit your information through our forms, it’s encrypted – kind of like putting it in a digital safe. We use strong security measures to ensure that your personal information is protected from unauthorized access.
Got Questions About Privacy? Ask Us!
We totally understand if you have questions or just want to chat about this Privacy Policy. Feel free to reach out to us through the contact form on our website or drop us an email at privacy@platinumservicepros.com. We'll be more than happy to help!
