While we love to keep things light and breezy, this is the part where we need to talk about some rules, responsibilities, and legal mumbo-jumbo that governs the use of our Platinum Service Pros website. We’ll try to keep it as friendly and jargon-free as possible!
By using the Platinum Service Pros website, you’re agreeing to these Terms and Conditions. Please read them carefully. If you don’t agree with them, we must sadly ask that you refrain from using our website.
📝 Please note that we operate the business Platinum Service Pros as a trade name; we are legally known as Platinum Service Pro's LLC or Ray's Plumbing LLC DBA Platinum Service Pro's.
1. Acceptance of Terms
By using our website at https://platinumservicepros.com, you’re agreeing to these Terms and Conditions. Please read them carefully. If you don’t agree with them, we must sadly ask that you refrain from using our website.
2. Our Services
At Platinum Service Pros, we offer a range of services through our website. You can book appointments for your heating, cooling, plumbing, radon, sewer, and septic system needs. You can leave reviews to share your experience with our services. Plus, if you want to get in touch, you can submit your contact information via a form. In the near future, we’ll be rolling out chat services, so we can communicate in real-time.
3. User Responsibilities
As part of our community, we have a few friendly asks. Since we’re a family-friendly website, let's keep the language clean. We love honest and heartfelt reviews, so if you want to share your thoughts, we’re all ears! When it comes to information, we know that to err is human. We hope for accurate details, but if something goes amiss, no worries – we'll give you a call for clarification. Accessibility is super important to us, and we’ve worked hard to make our site as welcoming as possible. If you have any suggestions or need help with accessibility, just reach out!
4. Intellectual Property Rights
Now, let's talk about the content on our website. It includes information, images, videos, and feedback. When it comes to content provided by our customers, you can rest assured that we have their permission to feature it here.As for our logo and branding elements, we have a branding page at https://platinumservicepros.com/brand where you can find guidelines on how to use them. If you're spreading the word about Platinum Service Pros, please make sure to give us credit.We like to keep things original, so most of our content is our own. However, sometimes we might use third-party content when necessary.If you ever come across content on our website that you believe infringes on copyright, please don’t hesitate to let us know. You can send your copyright complaints via our contact form. We appreciate the heads-up and will look into it as soon as possible.
5. Limitation of Liability
We put our heart and soul into the content on our website, and we like to keep things as dynamic and automated as possible. Sometimes we also pull in information from other places on the web through APIs. While we strive for accuracy, we can't guarantee that everything is perfect all the time.Platinum Service Pros is a Limited Liability Company (LLC), which means that any liability related to our website or services is limited to the business. If anything goes wrong, please understand that our liability is capped as per applicable laws.
6. Changes to Terms and Conditions
The world keeps spinning, and sometimes things change! If we update these Terms and Conditions, we'll give you a heads-up by posting the updated terms on our website. If you're part of our email list, we’ll also send you a notification. While we don't require you to formally accept the updated terms, we hope that by making them accessible, you can make educated decisions on how you want to interact with our website.
7. Governing Law
As of now, Platinum Service Pros operates in the states of Indiana and Kentucky. These Terms and Conditions, and any dispute that might come up between you and Platinum Service Pros, will be governed by the laws of the state of Indiana, without regard to its conflict of laws principles.However, we might spread our wings and expand our operations to other states in the future. If that happens, we’ll let you know, and update this section accordingly.For now, any legal suits, actions, or proceedings arising out of, or related to, these Terms and Conditions or the website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Indiana.