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Welcome to Platinum Service Pros
Rays Plumbing, LLC dba Platinum Service Pros: Pioneering Excellence in Sewer, Septic, and Plumbing Solutions
Tucked into the heart of central Kentucky, Platinum Service Pros (Ray’s Plumbing) has earned a trusted reputation throughout Hardin, Meade, Breckinridge, and Grayson counties. Since 2003, this family-run business has combined time-tested experience with modern technology to deliver plumbing solutions that last. Whether it’s sewer or septic repairs, new installations, pipelining, or general plumbing fixes, homeowners and businesses alike rely on our team for dependable, high-quality service.
Our Story
In 2003, founder Ray Hedrick saw a need for skilled, honest plumbing services in the area. Driven by a strong work ethic and a desire to help people, Ray launched what began as Ray’s Plumbing and evolved into Platinum Service Pros. Over the years, we’ve grown with the industry—adopting new technologies and techniques—while staying true to the values we were built on: integrity, reliability, and top-tier craftsmanship.
What We Do
Platinum Service Pros offers a full range of residential and commercial plumbing services, including:
- Sewer Repairs – Swift, effective solutions using advanced equipment to minimize disruption and prevent costly damage.
- Septic Systems – Expert repairs and new installations that prioritize long-term performance and environmental responsibility.
- Trenchless Pipelining – A modern, mess-free way to reinforce underground pipes without digging up your property.
- General Plumbing – From leaky faucets and clogged drains to full installations, our experienced team handles it all with care and precision.
No matter the job, our focus is on getting it done right—the first time.
Innovation that Serves You
We’re always looking ahead. By staying current with the latest tools, smart technologies, and industry best practices, we’re able to diagnose and solve plumbing problems more accurately and efficiently than ever. Our trenchless pipelining services are a great example—offering cleaner, faster, and more environmentally friendly repairs that save you time and money.
Our Commitment to the Community
We’re proud to serve the communities of Hardin, Meade, Breckinridge, and Grayson counties—not just as a plumbing provider, but as a local partner. We support area schools, sponsor events, and host educational workshops on topics like water conservation and sustainable plumbing practices. Giving back to the communities we serve is an important part of who we are.
Built on Trust. Ready for the Future.
From a one-man operation to a trusted regional provider, our journey has always been about doing things the right way. At Platinum Service Pros, we invest in great people, ongoing training, and tools that help us raise the bar for quality service. Our customers know we’ll treat them fairly, communicate clearly, and stand by our work—every time.
As we continue to grow and evolve, our commitment to excellence remains at the core of everything we do. Whether you need emergency plumbing help, long-term septic care, or the latest in trenchless pipe repair, you can count on us to deliver with integrity and pride.
